An Inclusive End-to-End Employee Experience at Salesforce
Salesforce is not only a leader in the tech industry but prioritizes an inclusive workplace aimed at removing accessibility barriers and bridging the disability employment gap.
Salesforce's Trailhead platform provides free, expansive training on CRM technologies and accessibility, empowering professionals to enhance their skills and advance their careers in the Salesforce ecosystem.
Salesforce is not only a leader in the tech industry but prioritizes an inclusive workplace aimed at removing accessibility barriers and bridging the disability employment gap.
The U.S. Department of Labor's theme for National Disability Employment Awareness Month 2024, "Access to Good Jobs for All," highlights the importance of equitable, inclusive workplaces, calling for better recruitment, accommodations, and respect for workers with disabilities.
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Salesforce has created an event accessibility guide for the roughly 180,000 Dreamforce 2024 attendees in San Francisco from September 17 to 19, with helpful insights about what to expect, how to prepare, and much more.
Salesforce is preparing for its most accessible Dreamforce event yet, building on 25 years of accessibility progress to ensure an inclusive experience for all attendees.
National Disability Independence Day, celebrated annually on July 26, commemorates passage of the Americans with Disabilities Act, the U.S. law prohibiting discrimination against those with disabilities.
Diagnosed with multiple sclerosis (MS) later in life, Matt Nesci discusses his experiences living with MS and how Salesforce's accessibility initiatives and collaboration with the National MS Society benefit professionals with disabilities.
Salesforce’s Workforce Navigators program not only aids in skill building for professionals with disabilities, but also promotes an accessibility-first design approach prioritizing digital inclusion from the start—benefiting all users.
Salesforce’s vice president of product accessibility advocates for inclusive design and meaningful engagement of people with disabilities throughout the design process, rejecting the outdated practice of post-development usability studies.
Effective training in disability etiquette for accessibility volunteers and staff is crucial to avoiding ableist interactions, and ensures a positive experience for attendees with disabilities at in-person events.
Salesforce’s 2024 Stakeholder Impact Report showcases its 25-year legacy of advancing accessibility and inclusion through strategic partnerships, innovative training programs, and global initiatives—all aimed at empowering professionals with disabilities.
Continual improvements to Salesforce’s Trailhead program are informed by accessibility testing and ongoing feedback received from participants with disabilities.
Microvalidations counteract the corrosive effects of microaggressions in the workplace through small acts of affirmation and inclusion, supporting marginalized or stigmatized groups.
Providing assistive technology to employees helps facilitate remote work, enhance digital accessibility, improve communication, and empower workers.
Salesforce is enhancing accessibility at TrailblazerDX 2024 by including a Disability Help Desk, a Quiet Zone, captioning in all keynotes and breakout sessions, sighted escorts, sign language interpreters, over 100 accessibility staff volunteers, and more.
Providing better support for professionals with disabilities and their families centers around challenging stigmas, prioritizing flexible work options, facilitating disability awareness events, creating affinity groups, offering parental support, and encouraging mental health days.
When communicating about your disability inclusion plan, ensure it's accessible for all, integrated into your regular meeting structure, uses marketing collateral to inform, and is discussed consistently and frequently among employees and external stakeholders.
Through a combination of grassroots affinity groups and committed leadership, Salesforce has become a major advocate for greater accessibility and inclusion in the tech industry and wider professional world.
#a11yTO is an annual conference with workshops and in-person meet-ups to share information and strategies for improving digital accessibility.
To better recruit and retain professionals with disabilities, you should embrace accessible hiring practices, adopt inclusive interviewing processes, prioritize disability leadership representation, implement digital inclusion, and create an inclusive and belonging culture.
With AI-generated content proliferating, adaptive marketers and writers must refine what is produced to ensure accessibility and WCAG compliance.
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